As your business grows we get even more affordable with pricing based on your previous month’s needs. Only pay for what you use, with no fixed cost or contracts.
Your brand is what matters most
Your account manager will work directly with you and our support team. We want to ensure we’re representing your brand and answering support requests quickly and appropriately. You make the rules.
We ❤️ your platforms
Our team answers tickets and interacts with your customers on your platforms. We embrace your brand and you can always check-in.
We’re here when you can’t be
Based in Austin, TX. Powered by people. Pay per use white-labeled customer support, on demand.
How it works
Free Trials and Training
With every new client, we typically have a week free trial period, during which we learn your business. We want to learn about all of the types of conversations we will have and how you will expect us to act. We also want to learn about your brand personality. We will work alongside you to ensure tickets are answered properly.
Use Your Existing Help Desk
Our system connects directly to your own help desk. We connect to all major help desks including Zendesk, Help Scout and Freshdesk. Our team can perform any of the functions available in your help desk such as ticket tagging and escalation. You can talk to the agents and managers assigned to your account via a Slack bridge. Once connected, you’ll have full visibility into how our team is performing and how they compare to your existing team.
How to Get Started
You can use the Sign Up buttons under our various packages to contact an account manager to get started.
With pay-per-ticket pricing, your support coverage and cost moves dynamically with your support volume. With every plan, you get a complete support operation on demand, including agents, management, and training.